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Overview

  • The Decisions workflow platform allows you to define the decisions and processes you need once and then lets the automated process take them forward

Create a Decision workflow

  • Click the Workflow tab, and refer to this link Workflows

  • Drag and drop the Decision action

  • Click on the Config tab

  • Criteria: Criteria determine the conditions under which the criteria apply

    • When the given criteria in the workflow are completed, then the criteria are fired

Create conditions by using Criteria

  • Click on the + icon

  • Fill in the information, click Save

  • Criteria help you identify the best decision

    • By clicking on the button, you can set the NOT criteria for a given condition

      • NOT: Which is used to reverse the result of any given condition

        • If the result of a condition is true, the result will be reversed as false, Similarly, if the condition's result is false, the NOT operator reverses the result and returns true

  1. AND: When all the conditions are satisfied, then it returns true otherwise false

  2. OR: When one (or both) conditions are satisfied, then it returns true otherwise false

  3. Add Condition: You can add multiple conditions

    1. Click on the + icon

  4. Add Group: A workflow group is a collection of one or more conditions that can be assigned to the current created workflow

    1. Click on the + icon

  • Delete: You can delete the condition

    • Click on the Delete icon

      • Before Delete

      • After Delete

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