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Config

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Overview

  • The Decision action introduces logic into the workflow by making choices based on predefined conditions.

  • It’s essentially a control mechanism that dictates the flow of the process by evaluating certain conditions. If a condition is met, one branch of the workflow is followed; if it is not, a different path is taken.

  • This action is crucial for workflows that need to react differently under various scenarios.

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For example, the workflow might check if a account is active or not and then perform different tasks accordingly.

  • The Decision action enables workflows to behave dynamically and intelligently, ensuring appropriate responses to different inputs or situations.

  • Let’s explore the screens that follow, after drag-n-drop of Decision action on workflow canvas.

Config

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After clicking on + button, following screen for specifying decision condition opens up.

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Condition

Description

Destination Type

It defines the target location, where the decision condition will be mapped with.

Note: By default, the Destination Type is model. Other options include variable, cookie key, and local storage key.

Info

Reference: Destination Type

Model

When you select Model as the Destination Type, the Model field allows you to specify the exact model (such as a Salesforce Object) where the decision condition will be mapped. This ensures precise targeting for your decision action, allowing you to control where and how the decision is applied within your application.

Note:

  • It is specifically dependent on the destination type one chooses.

  • If you choose another Destination Type, you will get that field label here.

Field

It defines the exact field or variable where values will be stored for mapping.

Note:

  • After choosing the second condition field, you will get this field visible in modal.

  • If you chose Model as second condition field, this will be field, and if you chose variable as second field, there will be variable.

Note: The following fields, namely Operator, Source Type, and Value, are disabled until you fill in the above 3 condition fields.

Operator

It is specifically operator value such as Equals, Not Equals, In, Starts With, Ends With, Contains.

Source Type

It defines the data which will be mapped for decision with destination field chosen earlier.

Note: By default, the Source Type is Static. Other options include Model, Variable, Cookie Key, Local Storage Key, User, Null, and Blank.

Info

Reference: Source Type

Value

The available options will change depending on the selected source type.

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For example, if you choose "Static" as the source, you can provide a fixed static value.

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