Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Attributes

In this section, you can see various options that appear while configuring the Likert Scale. These options include:

...

Attributes

Description

Record Object

This represents the object for which the configuration is created. The object is already selected for record page type, as it was chosen during the initial configuration.

Note: This field is disabled if the user selects 'and pre-filled for Record Page.

Note: This field is not applicable for Non-Record Page' in the configuration.

Record to Preview

This feature allows users to select an object record to see how the progress bar Likert Scale will appear in the preview section after making changes.

Note: This field is not available if the user selects 'applicable for Non-Record Page' in the configuration.

Label

This option allows you to assign a title to the Likert Scale.

Options

This attribute used to add new items to the Likert Scale and assign specific values to each option. This allows you to customize the scale to accurately capture the range of responses or opinions, ensuring that each option reflects its intended level of agreement or satisfaction. To know more about Options.

Info

Reference: Option

Item Source

It determines the origin of the items used in the Likert Scale.

  • Fields: Select this option to use predefined fields within your application as the source for the Likert Scale items. This allows you to leverage existing data fields for your survey or feedback questions.

  • Records: Choose this option to use specific records from your database as the source for the Likert Scale items. This is useful for dynamic surveys where the items are derived from individual records or entries.

Items

It includes options for adding follow-up questions, enabling the collection of additional feedback. To know more about items.

Info

Reference: Items

Note: This field is visible only when the item source is set to "Fields."

Child Relationship

The "Child Relationship" field allows you to select the child object that you want to display in the Liker Scale. To know more about Child Relationship.

Info

Reference: Child Relationship

Note: This field is visible only when the item source is set to "Fields."

Object Name

The name of the selected child relationship object will be auto-populated here in a read-only format.

Note:

  • If no child relationship object is selected, the record object will be auto-populated by default. Otherwise, you will need to choose an object for this field.

  • This field is visible only when the item source is set to "Fields."

Label Source

Allows you to select the label used for the Likert Scale items. This determines which text will appear as the questions or statements that respondents will rate.

Note: This field is visible only when the item source is set to "Fields."

Value Source

It allows you to choose a field from the selected object where user feedback will be stored.

Note: This field is visible only when the item source is set to "Fields."

Filter Criteria

Filter Criteria in the Related List component allows users to define specific conditions to filter and display within the data table.

Info

Reference: Filter Criteria

Note: This field is visible only when the item source is set to "Fields."

Order By

This feature allows user to sort data in the related list in both ascending and descending order.

Info

Reference: Order By

Note: This field is visible only when the item source is set to "Fields."

Padding Location

You can set the padding location for components (e.g., 'around,' 'left') to create space around them. After setting the location, you can adjust the padding size accordinglyLikert Scale as Around, Top, Bottom, Left, Right, Horizontal, Vertical.

Padding Size

You can set the padding Size for Likert Scale as XXX Small, XX Small, X Small, Small, Medium , Large, X Large.

Margin Location

You can set the margin location for components (e.g., 'around,' 'left'). After setting the location, you can adjust the margin size accordinglyMargin location for Likert Scale as Around, Top, Bottom, Left, Right, Horizontal, Vertical.

Margin Size

You can set the Margin Size for Likert Scale as XXX Small, XX Small, X Small, Small, Medium , Large, X large.

Options

...

  • Label: Enter the descriptive text for each response option (e.g., "Strongly Agree", "Neutral").

  • Value: Assign a numerical value to each label to quantify the responses (e.g., 5 for "Strongly Agree," 3 for "Neutral").

Items

...

  • Label: Use this field to enter the question or statement for which you want users to provide feedback. For example, you might ask, "How effective was the training session in improving your skills?"

  • Value: Select this option to choose a field from the selected object where user feedback will be stored.

Child Relationship

  • This field allows you to select the child object that you want to display in the Likert Scale

  • You can configure the display to include data up to a 3-level hierarchy, enabling detailed and nested information to be shown within the Likert scale.

...

Filter Criteria

...

Operator

...

Supported Field Types

...

Description

...

Greater than

...

Number, Currency, Date

...

Checks if provided value is greater than in selected field.

...

Less than

...

Number, Currency, Date

...

In this section, provide a value to compare or check against the selected field. You can provide a value by clicking on the gear icon.

...

Custom Logic for Multiple Filters:

Custom Condition Logic in Salesforce allows you to define complex filtering criteria by combining multiple filter conditions using logical operators like AND, OR, and NOT.AND means all conditions must be true.OR means at least one condition must be true.

Panel
panelIconId1f5e8
panelIcon:speech_left:
panelIconText🗨️
bgColor

...

#DEEBFF

For

...

Equal

...

Number, Currency, Date, Text, Boolean, Picklist

...

Example, If you have three filters:

  1. Opportunity Stage = Closed Won

  2. Account Type = Customer

  3. Last Activity Date > Last 30 Days

You could use the following custom condition logic to display results that meet your criteria:

1 AND (2 OR 3)

This logic means that only records where the Opportunity Stage is 'Closed Won' and either the Account Type is 'Customer' or the Last Activity Date is within the last 30 days will be shown.

Panel
panelIconId1f5e8
panelIcon:speech_left:
panelIconText🗨️
bgColor

...

#DEEBFF

For example

...

,

...

Not Equal

...

Text, Number, Currency, Date, Boolean, Picklist

...

Checks if the value of a field is not equal to a specified value.

...

Less or Equal

...

Number, Currency, Date

...

Checks if the value of a field is less than or equal to a specified value.

...

Greater or Equal

...

Number, Currency, Date

...

Checks if the value of a field is greater than or equal to a specified value.

...

During

...

Date

...

Checks if the date value of a field falls within a specified range.

...

Contains

...

Text, Picklist

...

Checks if the text field contains a specified substring.

...

Does Not Contain

...

Text, Picklist

...

Checks if the text field does not contain a specified substring.

...

Starts With

...

Text, Picklist

...

Checks if the text field starts with a specified substring.

...

Ends With

...

Text, Picklist

...

Checks if the text or picklist field ends with a specified substring.

Custom Logic for Multiple Filters:

Additionally, you can add multiple filter conditions and define custom logic for how they should be evaluated, such as 1 OR 2 AND 3.

  • AND: Provide results If all provided conditions are true.

  • OR: Provide results If one of the provided conditions are true.

...

Order By:

  • The Order By feature allows users to sort Label Source in both ascending and descending order.

  • This feature provides flexibility in data presentation, helping users quickly find and analyze the information they need.

...

Suppose you below filters

  1. Account Type = 'Customer'

  2. Contact Title contains 'Manager'

  3. Opportunity Probability > 70%

  4. Case Status = 'Open'

  5. Last Activity Date = Last 30 Days

  6. Account Rating = 'Hot'

Custom Condition Logic:
((1 OR 6) AND (2 AND 3)) OR (4 AND NOT 5)

Explanation:

  • This logic will display related records where:

    • (Account Type is 'Customer' OR Account Rating is 'Hot') AND (Contact Title contains 'Manager' AND Opportunity Probability is greater than 70%); OR

    • Case Status is 'Open' AND there is NO Last Activity in the last 30 days.